About Vacdepot.com
Vacdepot Inc. is a small family business located in Nixon Texas which is just east of San Antonio. Vacdepot.com internet sales is a spin-off of
our popular The Vacuum Depot retail stores in the Fort Worth area.
Our family employees were born into the floorcare business, which we have
been a proud part of for over 40 years. Every department of our company
including sales, processing, service and accounting is either headed by or
operated by the family owners of our company.
Vacdepot has acquired numerous accreditations and awards in our industry
over the last four decades. We have been recognized for outstanding service,
sales and customer satisfaction from most every manufacturer and vendor we
do business with. Vacdepot is a stocking distributor for the products we
offer and keeps thousands of items in our
warehouse for direct shipment. Vacdepot does not rely on drop-shipments,
which allows us to guarantee both delivery and product quality as well as
offering low prices. Our company maintains strong relationships with every
manufacturer directly, enabling low cost - large volume transactions which
allows us to offer our products at a low price and ensure our high fill
rate
on orders.
13 Years On-Line & 40 Years In Floorcare
Vacdepot.com has continually serviced customers on-line since December
1995,
which puts our company in the category of "elder statesman" on the
internet
and a pioneer of our industry. Vacdepot inc. remains one of the
strongest and most respected internet order floorcare companies in
operation
today. While perhaps not the trend, we invest fully in quality employees
and
equipment to ensure prompt and safe delivery. We maximize our customers'
dollar by purchasing in bulk directly from manufacturers all over the
world.
Our advertising and operating costs are also lower than our industry
average
resulting in lower margin requirements on our products. We are very proud
that more of our new sales are generated by family and friends of our
current customers than any advertising program in our history.
Vacdepot Is An Authorized Dealer
Vacdepot is an authorized agent for all of the major product lines we
offer.
We're proud of this fact. We feel our authorized status reflects the trust
and respect that we've developed with the world's largest manufacturers of
central cleaning systems and backpack vacuums. As an authorized agent of
our
major line manufacturers, our direct relationship benefits our customers
with better sales and product knowledge, lower pricing and professional
after sales support including service, setup, usage and the full manufacturers USA warranty. Vacdepot.com and
our
sister retail companies; CVDFW (local CVS installation company) and The
Vacuum Depot (local sales/service company) operate from two different
facilities. The internet order and warehouse facility is dedicated only to
our www.vacdepot.com customers. Answering and returning phone calls,
responding to email and shipment notifications are our only priority
because
we do not allow retail traffic which may burden our resources. You will
never have to wait in line behind a "local customer" as we do not accept
walk-in sales. Our company is devoted fully to you.
Order With Confidence
You can order from Vacdepot.com with confidence knowing that you will get
what you ordered, when you expect it. You can read many reviews of Vacdepot sales support, customer service and speedy shipping on independent review websites. Vacdepot knows both the floor care
industry and the business of package shipment equally well. Working
successfully with manufacturers, vendors and transportation companies
thousands of times every year to complete sales we enjoy a deep understanding of order
processing and have mastered both the skill and art of our business. We offer very competitive prices by purchasing in bulk and
stocking our own warehouse to assure availability and delivery. We do not
have to rely on drop-shipments to fill our orders. We understand the
importance of delivering on our promises and most importantly dealing with
everyone truthfully.
Do One Thing, And Do It Better.
Vacdepot is dedicated to only one product: Vacuums. We do not sell alarm
systems, internet cameras, air filters, bathroom fans, intercoms or a
clothes ironing board. Vacdepot sells only Central Vacuums for the home
and
Backpack Vacuums for commercial cleaning. Vacdepot will never try to
cross-sell you any item not related to floorcare and our employees will
NEVER ask you to buy an extended warranty. Our company truly believes in
the cleaning power offered by Central and Backpack technologies. For our
company it is much more than a slogan or motto, we stake our reputation
and
our business on it. As the old saying goes, if you believe in something
that much Put Your Money Where Your Mouth Is. Years ago we did just that and
quit selling canister and upright vacuums.
We could no longer offer portable vacuums in good conscience when the central vacuum
for residential cleaning is a vastly superior product and now priced similarly to
that of portable vacuums. In 2005 Vacdepot sold the majority of its portable business and inventory (nearly half of our gross sales) and got to work expanding our lines of central and backpack
vacuums. We are very excited by the technology and products we offer which get better every year.
We are also very proud of our employees in-depth product knowledge and professionalism and feel the
personal service you receive from Vacdepot will be unmatched by anyone via email, on the phone or in person. Vacdepot, CVDFW and The Vacuum Depot offer
superior
advice and information backed by years of hands-on knowledge in the
floorcare industry. We understand the value of our products for their
applications and can offer insight to your toughest floorcare questions.
Vacdepot is a small professional family business, and we like to think it
shows in everything we do.
A Thoroughly Reliable Company
Vacdepot owns and operates all parts of our business including our wholly
owned facilities, our complete website code (which is maintained in-house)
along with our complete inventory and entire financials. Vacdepot Inc. is
a
healthy ongoing concern and has remained profitable every year since
formation in 1995. The Vacdepot.com website is our labor of love. Often
its contents are changed daily, sometimes hourly to fully integrate the
widest range of products, knowledge and related content. Vacdepot.com's
on-line systems are unique research and shopping platforms
managed by us with integrated shipping and tracking systems, and customer
service solutions on a secure server to provide our services at any time
or
location of your choosing.
Thank you for visiting. We hope you enjoy using our website as much as we
have enjoyed creating it. If you have any questions, please contact us and one of our family of experts
will assist you with your floorcare questions.
Shipping Address:
Vacdepot Inc.
2754 N. State Highway 80
Nixon, Tx 78140
888-822-8863 v.
Customer Service Hours: 8:30am - 3:30pm CST
Warehouse Hours & Delivery: 9:00am - 6:00pm CST
Mailing Address:
Vacdepot Inc.
PO Box 598
Nixon, TX 78140
830-582-1739 v.
830-582-1850 f. (fax 24x7)
