About Vacdepot.com
Vacdepot Inc. is a small family business operated by vacuum-geeks located in Nixon Texas, just east of San Antonio. Vacdepot internet sales is a spin-off of
our popular The Vacuum Depot retail stores in the DFW area.
Our family employees were born into the floorcare business, which we have
been a proud part of for more than 40 years. Every department of our company
including sales, processing, service and accounting is either headed by or
operated by the family owners of our company.
Vacdepot has acquired numerous accreditations and awards in our industry over the last four decades. We have been recognized for outstanding service,
sales and customer satisfaction from most every manufacturer and vendor we
do business with. Vacdepot is a stocking distributor for the products we
offer and keeps thousands of items in our warehouse for direct shipment. Vacdepot does not rely on drop-shipments,
which allows us to guarantee both delivery and product quality as well as
offering low prices. Our company maintains strong relationships with every
manufacturer directly enabling low cost large volume transactions that
allow us to offer products at low prices and ensure our high fill rate on orders.
16 Years On-Line & 40+ Years In Floorcare
Vacdepot has serviced customers on-line since December 1995,
which puts our company in the category of elder statesman on the internet
and a pioneer of our industry. Vacdepot remains one of the
strongest and most respected internet order floorcare companies in operation
today. While perhaps not the trend, we invest fully in quality employees and
equipment to ensure prompt and safe delivery. We maximize our customers'
dollar by purchasing in bulk directly from manufacturers all over the world.
Our advertising and operating costs are also lower than our industry average
resulting in lower margin requirements on our products. We are very proud
that more of our new sales are generated by family and friends of our
current customers than any advertising program in our history.
Vacdepot Is An Authorized Dealer
Vacdepot is an authorized agent for all of the major product lines we offer. We're proud of this fact. We feel our authorized status reflects the trust
and respect that we've developed with the world's largest manufacturers of
central cleaning systems and backpack vacuums. As an authorized agent of our major line manufacturers, our direct relationship benefits our customers
with better sales and product knowledge, lower pricing and professional
after sales support including service, setup, usage and the full manufacturers USA warranty. Vacdepot.com and our sister retail companies; CVDFW (local CVS installation company) and The
Vacuum Depot (local sales/service company) operate from different
facilities.
The internet order and warehouse facility is dedicated only to
our www.vacdepot.com customers. Answering customer questions, responding to email and shipment notifications are our only priority because we do not allow retail traffic which may burden our resources. You will never have to wait in line behind a "local customer" as we do not accept
walk-in sales. Our company is devoted fully to you.
Order With Confidence
You can order from Vacdepot.com with confidence knowing that you will get
what you ordered, when you expect it. You can read many reviews of Vacdepot sales support, customer service and speedy shipping on independent review websites. Vacdepot knows both the floor care
industry and the business of package shipment equally well. Working
successfully with manufacturers, vendors and transportation companies every day to complete sales we enjoy a deep understanding of order
processing and have mastered both the skill and art of our business.
We are very excited by the technology and products we offer which get better every year. We are also very proud of our employees in-depth product knowledge and professionalism and feel the personal service you receive from Vacdepot will be unmatched by anyone via email, on the phone or in person. Vacdepot, CVDFW and The Vacuum Depot offer superior advice and information backed by years of hands-on knowledge in the
floorcare industry. We understand the value of our products for their
applications and can offer insight to your toughest floorcare questions.
Vacdepot is a small professional family business, and we like to think it
shows in everything we do.
A Thoroughly Reliable Company
Vacdepot owns and operates all parts of our business including our wholly
owned facilities, our complete website code (which is maintained in-house)
along with our complete inventory and entire financials. Vacdepot Inc. is a
healthy ongoing concern and has remained profitable every year since
formation in 1995. The Vacdepot.com website is our labor of love. Our website is changed daily to fully integrate the
widest range of products, knowledge and related content. Vacdepot.com's
on-line systems are unique research and shopping platforms managed by us with integrated shipping and tracking systems, and customer
service solutions on a secure server to provide our services at any time or location of your choosing.
If you would like to see what some of our previous customer think of us please visit the
merchant reviews collection on Google Products. You can also visit our blog: Suction! which has more information about the products we offer and our company. Thank you for visiting. We hope you enjoy using our website as much as we
have enjoyed creating it. If you have any questions, please contact us and one of our family of experts
will assist you with your floorcare questions.
Shipping Address:
Vacdepot Inc.
2754 N. State Highway 80
Nixon, TX 78140
830-582-1739 v.
Operating Hours:
Customer Service: 8:00am - 4:00pm CST Monday - Friday
Warehouse & Delivery: 9:00am - 5:00pm CST Monday - Friday
Order Processing: 7:00am - 3:00pm CST Monday - Friday
Mailing Address:
Vacdepot Inc.
PO Box 598
Nixon, TX 78140
830-582-1739 v.
830-582-1850 f. (fax 24x7)
